FEATURED PARTNERS
we're trusted by
TESTIMONIALS
hear it from them
Aramark Canada
Madison Thomas, Marketing and Experience Manager
We made the switch to Friendlier in January of this year and the impact I have seen on our campus has been amazing. Not only does it make our team feel proud to be able to strive toward a more sustainable campus, but our students can feel proud in making an impact too! We love seeing our UTSC community enjoying their food in blue containers!
Chartwells Canada
Cherie Keresztes, Food Services
Director
It's not complex at all. It was an easy transition once everybody got familiar with what they had to do with the containers, then it was great. I was one of the skeptics at the beginning, but seeing how smoothly the transition has gone, I absolutely would recommend it to any college or university.
Farm Boy
Alessandra Bisaillon, Director of Marketing and Media Relations
The Farm Boy team was highly impressed with the support and collaboration from the Friendlier team. As we piloted the reuse program at our Farm Boy Stone Rd, Guelph location, it was crucial that the communications matched the level of quality our customers expect from the Farm Boy experience. Friendlier did an outstanding job, and we’re excited to see where the program takes us!
the reusable packaging solution
Eliminate single-use packaging waste with Friendlier reuse solutions. A simple switch offering full-service operational support and environmental impact tracking. Unlike traditional reuse models, Friendlier minimizes costs and complexity, reducing operational barriers and making sustainability easy to adopt and expand.
convenience
Making the switch is simple. Our reuse solution replaces your existing single-use packaging. You place the order, and we take care of the rest.
safety
The Friendlier team takes care of all quality assurance. Our wash and sanitation process has been independently audited for safety and performance.
innovation
Our data analytics dashboard provides metrics on sustainability impact, process performance, and consumer insights.
scalable
Our turnkey reuse system is designed for seamless scalability, integrating effortlessly into businesses of all sizes.
STEPS
it's simple
1.
order your containers
You'll get access to our online ordering and tracking portal to order your containers, and we’ll deliver them to you!
2.
serve your food & drinks
Serve your food in our packaging, like normal.
3.
we pick up and sanitize
We’ll follow a schedule to pick up returned containers, and deeply sanitize them to be used again.
4.
repeat
That’s it! Just order when you need more supply and we'll handle the rest.
WHO WE SERVE
made for your business
We serve a variety of business types across Ontario, Quebec, and British Columbia.
We’ll work with you to meet your unique needs and customize our service for you.
corporate offices
Implement a sustainable solution for your employee dining services while enhancing your company’s environmental impact.
events, venues, & stadiums
We’re reducing waste at large-scale events, venues, and stadiums, providing an eco-conscious experience for attendees. Let us help your next event go waste-free.
K-12
Many schools have already adopted our reusable packaging to support sustainability initiatives. It’s a simple way to reduce waste and teach students eco-friendly habits.
higher education
Universities and colleges across the country are working with Friendlier to offer waste-free dining options that meet their sustainability targets. Join them in creating a greener campus experience.
caterers & meal prep services
Elevate your service with reusable containers that align with your business’s commitment to reducing single-use plastics.
grocery & markets
Offer an eco-friendly packaging solution for takeout and in-store meals, setting your business apart as a sustainability leader in the marketplace.
meet your ESG targets
Our online system makes it effortless to track reused containers and measure your business’s positive impact on the environment.
GHG emissions
Reusing reduces the need to manufacture, which prevents greenhouse gas emissions
water consumption
Our reuse system uses significantly less water than the dispose model
waste
Reusing means less packaging waste and chemical pollution in our environment
ABOUT US
doing our part for a better tomorrow
reusable 100x
Our containers can be reused up to 100 times - that’s 100 containers diverted from the landfill
responsible sourcing
We source local and environmentally conscious manufacturers that meet high quality standards
end-of-life recycling
When a container can’t be reused any more, we ensure it is properly recycled
OUR PRODUCTS
find your container match
We have containers for a variety of needs, portion sizes, and meal types. Let your food pop in our ocean blue containers or speak for itself in our crystal clear packaging.
ocean blue
Our signature and favourite collection
crystal clear
Show off your your food
cup o' joe
Coffee lovers and tea drinkers unite
frequently asked questions
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
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Can I insert an image, video, or gif in my FAQ?Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
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How do I edit or remove the “FAQ” title?You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
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How long should it take to confirm my deposit?It typically takes 1-2 weeks to confirm your deposit from the time it is dropped off at a collection site. If it has been over 2 weeks, no need to fear, send us an email on our contact us page and we will investigate.
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Is it safe to reuse plastic containers?Yes! Our containers have been third party tested and are free from BPA, PFAs, and other harmful toxins. We did the due diligence to ensure that your containers are safe for use and reuse!
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What if my container is broken?Scan and return it anyways! We will make sure it gets properly recycled!
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Is it safe to use reusable containers?Yes, we take sanitation seriously! Our high-temperature dishwasher is rated to kill 99.999% of bacteria and viruses.
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Do I have to wash my container before returning it?No, but please scrape out all food residue in a food compost bin before returning.
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How long does it take to get cashback?It takes 1-2 weeks after scanning and returning your container for your cashback to appear in your account. If it's been more than 3 weeks, contact us at info@friendlier.com
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What if I don't have a phone?You can input the qr alphanumeric code on your container and get cashback by logging into your account on app.friendlier.com. Alternatively, email info@friendlier.com
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Is reuse better than using compostable packaging?There is a lot of miscommunication around compostable and biodegradable products however compostable packaging is single-use packaging. It is estimated that 95% of the environmental impact of packaging occurs before it is used, meaning that the end of life only accounts for less than 5% of the environmental impact. Reuse means that containers only need to be manufactured once, and the impact can be driven down with each reuse. Additionally: Compostable packaging often can not be composted in municipal composting programs, and therefore contaminates the compost stream. Compostable packaging often contains harmful chemicals like PFAs which help repel moisture. These can leach out into the food you are consuming or into the environment if they break down. Compostable products can not be recycled at the end of life and when mixed into recycling streams can ruin recycling streams. For more resources about the environmental impact of packaging, check out https://environmentalpaper.org/solving-packaging/
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Why not just recycle?We love recycling! But.. reuse is better! Reuse is better than recycling for several reasons: Energy conservation: Reusing a product or material requires much less energy than recycling it. Recycling requires processing and transportation to a recycling facility, which can be energy-intensive. Reusing an item does not require any additional energy beyond its initial production and transportation. Reduced waste: Reusing a product or material can help reduce waste by extending its life cycle. Recycling, on the other hand, still produces waste in the form of processing by-products and often cannot achieve a 100% recovery rate. Environmental impact: Reusing products or materials reduces the environmental impact of the production process because it avoids the need to extract new raw materials or energy sources. Recycling still requires the consumption of energy and raw materials, which can contribute to environmental damage. Overall, reuse is better than recycling because it conserves energy, reduces waste, and has a lower environmental impact. However, recycling is still an important practice for reducing waste and conserving resources, and we make sure that every container gets recycled at its end of life.